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Solutions / Facilities Management

One view of every trade, on every site.

Planned works, reactive jobs and SLA clocks — all in one system. Coordinate cleaning, HVAC, security and handyman teams without the WhatsApp tower, and give building managers a portal they actually log into.

Today · 24 jobs across 9 sites
98% SLA
08:15
Cityline Tower · HVAC service
Engineer: Mike L. · SLA ends 12:00
HVAC
09:00
Meridian House · Daily clean
Sophie R. · Team of 2
Clean
10:42
Harbour Plaza · Leak under sink (reactive)
Logged by tenant · SLA 2h · unassigned
P1
13:30
Northbridge B · Fire door check
Paul D. · 4 doors scheduled
Compliance
15:00
Orchard Business Park · Security patrol
Ben T. · Mark D. · Signed route
Security
Open SLAs
6
At risk
1
Closed today
17

The everyday chaos of FM, solved.

Three things that make FM painful to run at scale — and what Xota does instead.

“We breached SLA again”
Live SLA clocks on every job, visible to the whole team.

P1/P2 countdowns, at-risk alerts and escalation trails. You see the slip before the building manager does — and before it costs a penalty.

“A reactive just wrecked the plan”
Reactives slot straight in. Planned work stays intact.

Tenant logs the job, Xota routes it to the nearest qualified engineer, cover is offered for anything it displaces. No phone-tree triage.

“Each trade’s in a different tool”
Cleaning, HVAC, security, handyman — one platform.

Every trade, every certificate, every SLA in one place. Building managers get one portal, not four emails.

Built for how FM teams actually work.

Planned, reactive, compliance — all joined up across trades and sites.

The FM loop

From logged job to signed-off report — one system.

Planned or reactive, cleaning or HVAC — the same five beats, every time.

STEP 01
Logged
Tenant logs in the portal, or a planned task fires. SLA clock starts.
STEP 02
Triaged
Priority set, trade routed, certified engineer matched to the job.
STEP 03
On site
Engineer clocks in, works the task list, captures photos & parts used.
STEP 04
Signed off
Building manager confirms in the portal. SLA stopped, evidence attached.
STEP 05
Reported
Monthly SLA performance, cost per site and outstanding works — one export.
Customer story
“Reactives used to bounce around WhatsApp for an hour before anyone owned them. Now they’re routed and clocked before the tenant’s finished explaining the problem.”
FM
FM lead · coming soon
Multi-site FM · 80+ engineers
Customer case study coming soon →
Explore the rest of Xota

Every trade. Every site. One operating system.

Planned works, reactives, SLAs and sign-off — in one platform, for your whole FM team. 90-day free trial of everything. No credit card, cancel any time.